Tag Archives: lean

Integrated Servqual And Lean Sigma To Improve Education Service Quality

INTEGRATED SERVQUAL AND LEAN SIGMA TO IMPROVE EDUCATION SERVICE QUALITY Authors : Nasir Widha Setyanto, ARIF RAHMAN & Anisa Rahma Abstract : One indicator of the success management on education service business is customer satisfaction. Excellent service quality will make … Continue reading

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Lean Sigma Implementation To Minimize Waste At Packaging Process Of Pharmaceutical Industry

LEAN SIGMA IMPLEMENTATION TO MINIMIZE WASTE AT PACKAGING PROCESS OF PHARMACEUTICAL INDUSTRY Authors : ARIF RAHMAN, Nasir Widha Setyanto, Putri Kartika Riesky Syahindri Abstract : Waste are everything that do not add value to product or process. PT X, a … Continue reading

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